Frequently Asked Questions

1. Can I look around the gowns in the stores without having an appointment?
   Of course, providing there is a stylist available to help you, and that there are not other brides being attended to at the same time. You may have to wait a few minutes for a stylist to become available. We would always recommend that you make an appointment for a one-to-one consultation to get the most out of your visit.
2. What happens at the first appointment?
   When you first arrive, one of our stylists will sit down with you and discuss your wedding plans, date, number of bridesmaids, venue, theme, and so on to get an idea of which gowns might be suitable. She will also look at any tear sheets from magazines that you bring along, to get an idea of the sorts of styles you like. You will be invited to look along the rails of gowns to pick out styles that you like, and then your stylist will help you into each one, pinning it to fit as necessary so you get a really good idea of how it could look on you.
3. Am I limited to the number of gowns I can try on?
   No. However your appointment will be for about 1 hour, and usually we find that you will manage to try on 5-6 gowns during that time.
4. Can I bring my mum or a friend?
   Of course. We understand that you will want to have their help in making your selection, and we welcome them.
5. Do I have to choose my dress at the first appointment?
   No. However we often find that when a bride tries on 'the perfect dress' she won't want to try on anything else, or wait a moment longer! It is very true that when you find the right dress for you, you just somehow know it! If you want to have someone come along for further advice, we recommend that you pick out 1 or 2 favourites from those tried on so it will be easier the next time to make your final choice.
6. Do you have any Ready To Wear dresses?
   Generally, all gowns are made to order, with alterations made nearer to your wedding if necessary. Any necessary alterations will start during the month of the wedding itself.
7. How can I pay for my gown?
   You can pay by cash or cheques, or better still by our own unique Easy Payment system which spreads the cost of your gown over a number of months at 0% interest! Ask in store for more details.